Refund
GCS’s adopts the Refund Policy as stated in the Standard PEI-Student Contract. This policy will act as a framework in guiding the implementation of detailed refund processes and procedures in the following areas:
2.1 Refund for Withdrawal Due to Non-Delivery of Course
2.2 Refund for Withdrawal Due to Other Reasons
2.3 Refund During Cooling-off Period
The maximum processing time for the student’s withdrawal / refund request to the issuance of the refund shall not exceed more than 7 working days.
This refund policy shall be communicated to students/parents during pre-course counselling, execution of student contracts, and available in the student handbook, and the website for prospective students. A copy of the student contract is also available on the website.
Non-refundable fees shall be stated in the Student Contract in Schedule C Miscellaneous Fees.
The terms and conditions for a refund are:
2.1 Refund for Withdrawal Due to Non-Delivery of Course
GCS will notify the Student within three (3) working days upon knowledge of any of the following:
i. GCS does not commence the Course on the Course Commencement Date;
ii. GCS terminates the Course before the Course Commencement Date;
iii. GCS does not complete the Course by the Course Completion Date;
iv. GCS terminates the Course before the Course Completion Date;
v. GCS has not ensured that the student meets the course entry or matriculation requirement as set by the organisation stated in Schedule A within any stipulated timeline set by CPE; or
vi. The Student’s Pass application is rejected by Immigration and Checkpoints Authority (ICA).
The Student should be informed in writing of alternative study arrangements (if any), and also be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid should the Student decide to withdraw, within seven (7) working days of the above notice.
2.2 Refund for Withdrawal Due to Other Reasons
The Student withdraws from the Course for any reason other than those stated in Clause 2.1, GCS will, within seven (7) working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on (as stated in the Refund Table and Schedule D of the Standard Student Contract)
2.3 Refund During Cooling-off Period
i. GCS will provide the student with a cooling-off period of seven (7) working days after the date that the Contract has been signed by both parties
ii. The student will be refunded the highest percentage (as stated in the Refund Table and Schedule D of the Standard Student Contract) of the fees already paid if the student submits a written notice of withdrawal to GCS within the cooling-off period, regardless of whether the Student has started the course or not.
Refund Table
| % of [the amouont of the fees paid under Schedules B and C] | If Student’s written notice of withdrawal is received |
| 90% | (“Maximum Refund”) Mored than [30] days before the Course Commencement Date |
| 50% | Before, but not more than [30] days before the Course Commencement Date |
| 0% | After, but not more than [7] days after the Course Commencement Date |
| 0% | More than [7] days after the Course Commencement Date |
Miscellaneous and Non-refundable fees (If applicable)
| Purpose of Fee | Amount (with GST, if any) (S$) |
| Late Student Pass Renewal processing Fee: i. Less than 14 days but more than 7 days before date of renewal ii. Less than 7 days to renewal date | $10.00 $50.00 |
| ICA Student Pass Issuance (On Renewal) – Payable to ICA | $90.00 + $30.00 (ICA Processing Fee) |
| Resit Examination Fee | $100.00 (per module) |
| Appeal Fee | $50.00 (per module) |
| Replacement of Genetic Student Card | $30.00 (per student) |
| Replacement of Diploma Certificate | $50.00 (each certificate) |
| Replacement of Transcript | $50.00 (per transcript) |
| Course Transfer Application Fee | $50.00 |
| Deferment Application Fee | $50.00 |
| Course Materials Fee | $400 to $1000.00 |
| Late Payment Fees (7 days after the scheduled due date(s)) | $50.00 |
| Re-Module – 1st Option (class arranged within the course duration and module time-table is within the semester scheduling) * This fee will be FPS protected | $1030.40 |
| Re-Module-2nd Option (class arranged within the course duration but module time-table is not within the semester scheduling) * This fee will be FPS protected | $1840.00 |
| Airport Pickup Services | $120.00 |
All Miscellaneous Fees are subject to prevailing GST rates = GST 8% (Yr 2023) and GST 9% (Yr 2024)
All Miscellaneous Fees are non-refundable. The Finance Department will process the refund request within 7 working days from the date of Refund Request/Withdrawal (if eligible).
