Refund
GCS’s refund policy is based on the policy stated in the Standard PEI-Student Contract version 4.0 Clause 3 Termination and Refund Policy and Schedule E Refund Events.
3. TERMINATION AND REFUND POLICY (Please refer to the diagram in Schedule E)
3.1 GCS will notify the Student in writing within three (3) working days after becoming aware of any of the following (each a “Refund Event”):
(a) It cannot commence the provision of the Course on the Course Commencement Date;
(b) It cannot complete the provision of the Course by the Course Completion Date;
(c) The Course will be terminated before the Course Completion Date;
(d) The Student does not meet the course entry or matriculation requirements as stated in Schedule A; or
(e) The Immigration & Checkpoints Authority of Singapore (the “ICA”) rejects the Student’s application for the Student Pass.
3.2 Where any of the Refund Events in Clause 3.1(a) to (c) above has occurred:
(a) GCS shall use reasonable efforts to make alternative study arrangements for the Student and shall propose such alternative study arrangements in writing to the Contracting Party, within ten (10) working days of informing the Contracting Party of the Refund Event.
(b) If the Contracting Party accepts such alternative study arrangements, GCS shall set forth such alternative study arrangements in a written contract and this Contract shall automatically terminate on the date that such new written contract comes into effect.
(c) If GCS does not propose alternative study arrangements to the Contracting Party within the time stipulated in Clause 3.2(a) above, or the Contracting Party does not accept such alternative study arrangements, the Contracting Party may forthwith terminate this Contract by way of a written notice to GCS.
3.3 Where any of the Refund Events in Clauses 3.1(d) to (e) has occurred, GCS shall forthwith terminate this Contract by way of a written notice to the Contracting Party.
3.4 If the Contract is terminated pursuant to Clause 3.2(b) read with Clause 3.1(a), GCS shall refund all Course Fees and Miscellaneous Fees paid by the Contracting Party within seven (7) working days of the termination.
3.5 If the Contract is terminated pursuant to Clause 3.2(b) read with either Clause 3.1(b) or Clause 3.1(c), GCS shall refund the Course Fees and Miscellaneous Fees in proportion to the uncompleted portion or duration of the Course, whichever is higher, to the Contracting Party within seven (7) working days of the termination.
3.6 If the Contract is terminated pursuant to Clause 3.3 or Clause 3.2(c) read with Clause 3.1(a), GCS shall refund all Course Fees and Miscellaneous Fees paid by the Contracting Party within seven (7) working days of the termination.
3.7 If the Contract is terminated pursuant to Clause 3.2(c) read with either Clause 3.1(b) or Clause 3.1(c), GCS shall refund the Course Fees and Miscellaneous Fees in proportion to the uncompleted portion or duration of the Course, whichever is higher, to the Contracting Party within seven (7) working days of the termination.
3.8 Refund for Withdrawal During the Cooling-Off Period:
Notwithstanding anything herein contained, the Contracting Party shall be entitled to, without any liability whatsoever to GCS, forthwith terminate the Contract at any time within the Cooling-Off Period by way of a written notice to GCS. GCS shall return all Course Fees and Miscellaneous Fees paid to it within seven (7) working days of the receipt of the written notice.
3.9 Refund for Withdrawal Outside the Cooling-Off Period:
Without prejudice to Clauses 3.1 to 3.8 above, the Contracting Party may terminate the Contract at any time before the Course Completion Date by providing a written notice to GCS. Upon receipt of such notice, GCS shall within seven (7) working days, refund to the Contracting Party such amount (if any) as determined in accordance with Schedule D.
Refund Policy
| % of [the amount of Course Fees and Miscellaneous Fees paid under Schedules B and C | If the Contracting Party’s written notice of withdrawal is received: |
| 70% | more than [30] working days before the Course Commencement Date |
| 0% | on or before, but not more than [30] working days before the Course Commencement Date |
| 0% | after, but not more than [7] working days after the Course Commencement Date |
| 0% | more than [7] working days after the Course Commencement Date |
Miscellaneous and Non-refundable fees (If applicable)
| Purpose of Fee | Amount (S$) and When Payable |
| Late Student Pass Renewal processing Fee: i. Less than 14 days but more than 7 days before date of renewal ii. Less than 7 days to renewal date | $10.00 $50.00 |
| ICA Student Pass Issuance (On Renewal) – Payable to ICA | $90.00 + $45.00 (ICA Processing Fee) |
| Resit Examination Fee | $150.00 (per module) |
| Appeal Fee | $100.00 (per module) |
| Replacement of Genetic Student Card | $30.00 (per student) |
| Replacement of Diploma Certificate | $100.00 (each certificate) |
| Replacement of Transcript | $100.00 (per transcript) |
| Course Transfer Application Fee | $100.00 |
| Deferment Application Fee | $100.00 |
| Course Materials Fee | $600.00 to $1500.00 |
| Late Payment Fees (1 day after the scheduled due date(s)) | $100.00 |
| Re-Module – 1st Option (class arranged within the course duration and module time-table is within the semester scheduling) * This fee will be FPS protected | $1030.40 |
| Re-Module-2nd Option (class arranged within the course duration but module time-table is not within the semester scheduling) * This fee will be FPS protected | $1840.00 |
Airport Pickup Services | $120.00 |
All Miscellaneous Fees are subject to prevailing GST rates = GST 9%
All Miscellaneous Fees are non-refundable. The Finance Department will process the refund request within 7 working days from the date of Refund Request/Withdrawal (if eligible).
