Feedback and Complaint
1.Students are encouraged to communicate actively with Genetic Computer School through the following channels:
- Face-to-Face
- Telephone Call at 6339-7588
- E-mail at feedback@genetic.edu.sg
- Feedback and complaint form from the reception area and/or in the website at https://www.genetic.edu.sg/form-downloads/
- Course Evaluation
- End-of Module Evaluation (Module, Teachers)
- Student Satisfaction Survey
2. Upon receipt of the Positive or Negative feedback, Genetic Computer School will acknowledge within the 3 working days. The feedback and complaint will be recorded in the central log http://kms.gcsdesktop.com or Feedback Log Book.
3. All feedback will be strictly considered as private and confidential.
4. All feedback and complaints shall be resolved within 21 working days.