| Work In a Team (TGS-2019503250) |
Course Objectives
Participant will learn how to establish good working relationships with team members. Learn how to listen and contribute on ideas and skills using the right communication technique and also to demonstrate trust, respect and support towards team members to achieve the team goals. They will also learn area of training in collaboration and resolve issues together. Managing conflicts and encouraging positive interactions at the workplace.
Course Duration
15 Hours
Target Audience
For employees who want to improve their way of working in a team
Pre-requisites
- Knowledge of organizational/workplace goals, processes, and procedures
- Knowledge of various communication channels used to carry out their duties
Certification
Successful trainees will receive a Statement of Attainment (SOA) issued by SSG
Entry Requirement
- Primary Education without PSLE/PSPE certificate or their equivalent
- Read, listen and speak English to a proficiency level equivalent to the Employability Skills System (ESS) Literacy Level 3
- Demonstrate Numeracy skills to a proficiency level equivalent to Employability Skills System (ESS) Numeracy Level 3
At the end of the course participants will be able to:
- Define and align team goals, departmental and organizational goals
- Demonstrate responsibility and commitment for the work done and to achieve individual and team goal
- Identify potential areas of conflict with the team member and methods to overcome them, taking into consideration the diversity issues
- Listen and contribute ideas and skills using appropriate communication techniques to achieve team goals
- Recommend improvements to established policies and procedures in a proactive manner
- Maintain open communication with team members by sharing information and discussing work-related issues so as to achieve individual and team goals to meet organizational requirements
- Demonstrate trust, respect, and support towards team members in daily activities
| SECTION | DESCRIPTION |
| Section 1 | |
| Section 2 | |
| Section 3 | |
| Section 4 | |
| Section 5 | |
| Section 6 | |
| Section 7 | |
| Section 8 | - Team Reviews and Feedback
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